Who we Support

Adults with Learning Disabilities

We support adults with a diagnosis of learning disabilities who have significant support needs and require packages of support that are based on their personal needs, wishes and choices.

We support individuals with varying levels of learning disability from Mild to Severe. Currently all services whether residential or supported living provide support on a 24hour basis.

Through individuals Support Plans we tailor support to meet their needs in areas such as:

  • Personal Care
  • Emotional & Psychological Support
  • Communication
  • Daily Living Skills and developing independence
  • Educational, Occupational and Leisure Activities
  • Active Support
  • Health and Fitness
  • Employment and Housing Options

We support each service user to develop a Person Centred Plan (PCP) based upon their future dreams and aspirations alongside how they want to be supported.


We currently support individuals with Autism and Asperger’s syndrome, usually alongside a diagnosis of a learning disability.

We recognise the need for the environment to be of low arousal and suited to individual needs. This also includes using structured approaches when working with individuals incorporating the principles of the SPELL framework into their support packages.

The framework provides a context and a way of organising the environment and interactions. SPELL = Structure, Positive, Empathy, Low arousal, Links.

Challenging Behaviour

Many of the individuals we support, alongside their Learning Disability present with Challenging Behaviour by definition:

‘Culturally abnormal behaviour(s) of such an intensity, frequency or duration that the physical safety of the person or others is likely to be placed in serious jeopardy, or behaviour which is likely to seriously limit use of, or result in the person being denied access to, ordinary community facilities.’
(Emerson, 2001)

Our staff are trained to support individuals using Positive Behaviour Support and PROACT-SCIPr-UK® as well as Safeguarding training. This training is refreshed regularly.

Through our assessment process we determine compatibility with other individuals as well as how to design the environment to meet their needs and safely manage any incidents of challenging behaviour.

Our company behaviour specialists provide all of our teams with support in how to work with individuals that present with challenging behaviour, how to follow their Behaviour Support Plans and Risk Assessments, make regular recordings and assessment of behaviour and how to ensure a consistent approach.

Other Complex Needs

Individuals may have other complex needs alongside their learning disability such as:

  • Epilepsy
  • Mental Health Problems
  • Sensory Impairment
  • Specific Syndromes and Conditions
  • Forensic History